Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, no damageor unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@4covr.com. Please note that returns will need to be sent to the following address: 13520 Dana Ct, Fontana, CA 92336       
David Qiu , 626 425 7664

• For refunds requested due to personal reasons, you are responsible for the return shipping costs.
• For refunds requested due to DOA (Dead on Arrival) or product quality issues, 4COVR will bear the return shipping costs. However, 4COVR will not cover international return shipping costs incurred due to your personal reasons.
• Returns must include all products and accessories and be sent with a trackable shipping method; otherwise, they will not be accepted for refund.
• 4COVR will process the refund only after receiving the returned items. Any additional costs incurred will be deducted from the refund.
• You may only return items upon confirmation from 4COVR. Any items sent back to us without a prior return request will not be accepted.

You can always contact us for any return question at support@4covr.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@4covr.com.