Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

Return Eligibility

You may open the item to inspect it. To be eligible for a return, the item must remain undamaged and in its original condition, with its original packaging, tags, and all included products and accessories. You’ll also need your receipt or proof of purchase.

How to Request a Return

To request a return, contact us at support@4covr.com. Returns must be approved by 4COVR before they are sent. Once your return is approved, we’ll provide the return instructions and the U.S. return address.

Please do not send items before receiving return approval and instructions. Items sent without prior approval may not be accepted.

Return Shipping

For returns requested for personal reasons, customers are responsible for the return shipping costs, including international shipping costs.

For items reported as dead on arrival (DOA) or having a quality issue, contact our technical support team at support@4covr.com before returning the item. Our technical team must review and confirm the issue. If the issue is confirmed, 4COVR will cover the return shipping costs and provide return instructions. If the issue is not confirmed, the customer will be responsible for the return shipping costs.

All returns must be sent using a trackable shipping method and follow the instructions provided by 4COVR. We are not responsible for items lost or damaged while being shipped back to us.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If your item is damaged, defective, or incorrect, contact our technical support team at support@4covr.com as soon as possible. Our team will review the issue and determine the appropriate resolution. Depending on the circumstances, 4COVR may provide a refund or replacement.

Please wait for our review and return instructions before sending the item back.

Exchanges

If you would like a different item, contact us to request a return. Once the return is approved, you may place a separate order for the replacement item.

Refunds

We’ll notify you after we receive and inspect your return and let you know whether your refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card issuer may need additional time to process and post the refund.

If you have questions about a return or refund, contact us at support@4covr.com.