Privacy policy
Privacy Policy
Last updated: September 11, 2026
4COVR operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). 4COVR is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
- Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information regarding how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use the Services or visit our website, and through cookies and similar technologies.
- From our service providers, including when we engage them to provide certain technologies and services or when they collect or process personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide and improve the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send account-related notifications, process purchases, returns, exchanges, and other transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a customized shopping experience, such as recommending products related to your purchases.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail, where permitted by law.
We may also use your information to show you advertisements for products or services on the Services or other websites, including advertisements based on products you previously purchased, viewed, or added to your cart, and other activity on the Services.
Security and Fraud Prevention
We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, and take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You
We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws and regulations, respond to valid legal processes or requests from law enforcement or government agencies, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy and applicable law.
Such circumstances may include:
- Service providers, including Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
- Business and marketing partners that provide marketing services or advertising. Depending on where you reside, you may have the right to opt out of certain uses of your personal information for targeted advertising or other activities defined by applicable privacy laws.
- Third parties when you direct or consent to the disclosure, such as shipping providers or third-party services that you choose to use.
- Affiliates or companies within our corporate group.
- Business transactions, such as a merger, acquisition, restructuring, or bankruptcy.
- Legal and security purposes, including complying with subpoenas, search warrants, legal obligations, applicable terms and policies, and protecting or defending the Services, our rights, users, or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
We may also use certain Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business.
To learn more about how Shopify handles personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy
You may also review available privacy choices through Shopify's Privacy Portal:
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other applicable terms.
We are not responsible for the privacy or security practices of third-party websites, including the accuracy, completeness, or reliability of information found on those websites.
Information you provide on public or semi-public platforms, including third-party social networking platforms, may be viewable by other users of those platforms and may be used by those platforms according to their own policies.
Our inclusion of third-party links does not necessarily imply endorsement of the content, owners, or operators of those platforms.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that the information be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined under applicable law.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your personal information.
Information transmitted to us may not be completely secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline a request as permitted by applicable law.
Right to Access / Know
You may have the right to request access to the personal information we maintain about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information we maintain about you.
Right to Portability
You may have the right to receive a copy of your personal information and, in certain circumstances, request that we transfer it to another party.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information or the processing of your personal information for targeted advertising, as defined by applicable privacy laws.
If applicable, you may exercise these rights through the privacy controls available on our website or by contacting us using the information provided below.
If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we may treat the signal as a request to opt out, where required by applicable law.
To learn more about Global Privacy Control, visit:
https://globalprivacycontrol.org/
Other than Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your web browser or device.
Managing Communication Preferences
We may send promotional emails where permitted by law. You may opt out of promotional emails at any time by using the unsubscribe option included in our marketing emails.
If you opt out of promotional communications, we may still send non-promotional communications, such as order confirmations, shipping updates, account notifications, and other service-related messages.
You may exercise applicable privacy rights by contacting us using the contact information provided below.
To learn more about how Shopify processes personal information and the privacy rights that may apply to Shopify's processing, please visit:
We will not discriminate against you for exercising your privacy rights.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Where permitted by law, you may designate an authorized agent to make a request on your behalf. We may require proof that you have authorized the agent to act on your behalf and may require you to verify your identity directly with us.
We will respond to privacy requests within the time required by applicable law.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us using the information provided below.
Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country in which you live.
If we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms recognized under applicable UK law, where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide any additional notice required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise privacy rights available to you, please contact us:
Email: support@4covr.com
Phone: +86-133 88438090 (Customer Support)
Address: Rm B1510, Rongchaobinghai Building B, Haixiu Road, Bao'an District, Shenzhen