People Also Ask

Product Related

1. How long do the deal prices last?

Deal prices are limited-time offers. Stock is limited and available on a first-come, first-served basis. Once a sale ends or stock runs out, the discounted price will no longer be available.

2. What warranty comes with deal sale products?

All products in the Deal Sale carry the same 2-Year Warranty and Lifetime Technical Support as regular-priced items. Deal items are fully covered — there's no reduced warranty on sale products.

3. Can I expand the camera count on a deal sale bundle kit?

Yes. The 8-channel and 16-channel NVR kits support additional cameras within their channel capacity. You can add compatible 4COVR PoE cameras (sold separately) at any time to expand coverage.

4. Is the hard drive included in deal sale NVR kits?

Yes. All deal sale NVR kits come with a pre-installed HDD — 2TB on 8-channel kits, 4TB on 16-channel kits. Both are expandable via additional SATA drives (8CH supports up to 8TB, 16CH supports up to 20TB).

5. Do deal products support remote viewing?

Yes. Every deal sale product works with the free GuardViewer app for iOS and Android. You get live view, playback, and push alert notifications from anywhere — no subscription required.

Service Promise

1. What is the return policy for deal sale items?

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Return shipping costs are borne by the buyer unless the return is due to a defect or shipping error.

2. Is shipping free on deal sale orders?

Standard shipping rates apply. Free shipping may be available depending on your location and order value — check at checkout for applicable promotions.

3. How long does shipping take?

US domestic orders typically arrive within 3–5 business days. International orders vary by destination. Express shipping options are available at checkout for faster delivery.

4. What payment methods are accepted?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay installments. Payment is processed securely through Shopify's checkout system.

5. Can I use discount codes on deal sale items?

Deal sale prices are already discounted and may not be combined with additional promo codes. Any applicable coupons or bundle offers will be shown at checkout.

Can’t find your answer?

Feel free to reach out to us!